Khyber Pakhtunkhwa has approved an ambitious shift to digital pensions, a move officials say will redefine service delivery for retired government employees.
Chief Minister Ali Amin Gandapur has given the green light to the Ehsaas e-Pension System, which will become operational on January 1, 2026. Once launched, it will completely phase out manual pension processing.
The new platform introduces a fully paperless pension mechanism. Six months before retirement, employees will file their cases digitally, submitting scanned documents through a secure portal. The system will generate automated tasks for relevant officers, track progress, and ensure compliance within set deadlines.
To prevent delays and tampering, every approval will be sealed with a legally valid digital signature. Moreover, the system will be integrated with NADRA for identity verification, the Accountant General’s Office for financial oversight, and banks for direct transfers.
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A dedicated pension dashboard will give retirees visibility into their application status, while funds will be deposited straight into their bank accounts.
Officials described the shift as a breakthrough in public sector digitization. By removing paperwork, queues, and office visits, the government hopes to cut red tape and improve trust in institutions.
CM Gandapur said the system reflects his vision for “true paperless governance” and is part of a broader plan under which 36 services in KP have already gone digital. He added that the pension reform will not only reduce corruption but also strengthen transparency and accountability in the province.