Lahore: As the General Manager of Amanah mall, Laila Ali has seen it all. From the rush of Black Friday shoppers to the chaos of Eid sales, she has managed to navigate the often hectic world of retail with poise and efficiency.
Laila has been with the mall for over five years, starting out as an assistant manager in the mall’s marketing department before working her way up to her current position. She attributes her success to her strong work ethic and her ability to think outside of the box when it comes to problem-solving.
One of Laila’s greatest challenges as General Manager has been dealing with the effects of the COVID-19 pandemic on the mall’s business. With lockdowns and reduced capacity regulations in place, Laila had to think creatively to keep the mall afloat. She implemented strict sanitation protocols and worked closely with the mall’s tenants to come up with new ways to attract customers, such as offering curbside pickup and promoting online shopping options.
Despite the challenges, Laila remains optimistic about the future of the mall. She notes that as the pandemic subsides, she expects to see foot traffic return to pre-pandemic levels. She also plans to continue to innovate and adapt to the ever-changing retail landscape, with a focus on incorporating more technology and sustainability into the mall’s operations.
Beyond her professional accomplishments, Laila is also known for her commitment to community service. She regularly participates in charitable events and fundraisers, and encourages mall employees to do the same.
Laila’s dedication and passion for her work, as well as her ability to think on her feet and rise to challenges, have made her a respected leader in the retail industry and a valuable asset to the mall.
Overall as a general manager of mall in Pakistan, Laila Ali has played a vital role in the successful running of the mall, her experience and leadership qualities are an example for the young entrepreneurs and professionals. Her ability to adapt to changing circumstances and her commitment to community service are qualities that make her stand out in the retail industry.
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